Privacy & Consent Management

1. Notice on Processing Personal Data

In accordance with the Digital Personal Data Protection (DPDP) Act 2023, we act as a Data Fiduciary. We collect and process personal data solely for specified, lawful purposes where explicit consent has been granted or legitimate uses exist under applicable laws.

2. Data We Collect

• Authentication Identifiers: Name, mobile phone numbers and email addresses used during OTP signup/login/verification.
• Organizational Identifiers: Designation and Organization used for Marketing and Support Services.
• Session & Audit Logs: IP address, browser user-agent, timestamp, and consent status logged for security and regulatory auditability.

3. Purpose of Processing

Your personal data is used strictly for:

• Verifying user identity via One-Time Passwords (OTP).
• Maintaining secure user sessions across authorized client portals.
• Auditing access requests and complying with legal obligations.
• Contacting signed up personnel for support and marketing activities of this portal.

4. Your Rights as a Data Principal

Under the DPDP Act 2023, you have the right to:

• Get Access/Usage Data: Request a summary of personal data being processed and processing activities.
• Request Correction & Deletion: Request the correction, completion, or deletion of personal data no longer necessary for processing.
• Report for Grievance Redressal: Submit a grievance regarding processing activities to our designated Data Protection Officer/Grievance Officer.
• Assign a Nominee: Nominate another individual to exercise data rights in the event of death or incapacity.

5. Grievance Officer Contact Information

If you have any questions, concerns, or complaints regarding data processing, you can contact our Grievance Redressal Officer:

Name: Saleem Beeravu
Designation: Data Protection Officer
Email: dpo@conceptzee.in
Response SLA: Requests are acknowledged within 24 business hours and resolved within 7 business days.